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Privacy Policy

Effective date: March 24, 2022

Last updated: October 16, 2026

NextGIS respects and protects Your privacy and Personal Data. This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Services and tells You about Your privacy rights and how the law protects You.

By using the Services, You agree to the collection and use of information in accordance with this Privacy Policy. Please take the time to read this Privacy policy and the related statements in their entirety to ensure You are fully informed. 

If You have any questions or concerns about Our use of your Personal Data, please contact Us using the contact details provided at the bottom of this Privacy Policy.

If You decide to use Our Services for the processing or sub-processing of Personal Data for which You act as a data controller or data processor, the NextGIS Data Processing Agreement will apply.

1. Interpretation and Definitions

1.1. Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

1.2. Definitions

For the purposes of this Privacy Policy:

  • “NextGIS” (also referred to as “We”, “Us” or “Our” in this Agreement) refers to NextGIS OÜ, incorporated under the laws of Estonia and registered at: Nelgi 31-53, Tallinn 11213 Estonia.
    For the purpose of GDPR, NextGIS is the Data Controller.
  • “Country” refers to Estonia.
  • “Cookies” are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • “Data Controller“, for the purposes of GDPR, refers to NextGIS as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
  • “Device” means any device that can access the Services.
  • “GDPR” means General Data Protection Regulation (Regulation (EU) 2016/679). 
  • “Personal Data” is any information that relates to an identified or identifiable individual.
    For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
  • “Services” are websites, software and related support services, maintained by NextGIS, either available on the Effective Date of the present Privacy Policy or developed later.
  • “Service Provider” means any natural or legal person who processes the data on behalf of the NextGIS. It refers to third-party companies or individuals employed by NextGIS to facilitate the Service, to provide the Service on behalf of NextGIS, to perform services related to the Service or to assist NextGIS in analyzing how the Service is used. For the purposes of GDPR, Service Providers are considered Data Processors.
  • “Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • “You” means the individual accessing or using the Services, or the company, or other legal entity on behalf of which such individual is accessing or using the Services, as applicable.
    Under GDPR, You can be referred to as the Data Subject or as the User as you are the individual using the Services.

2. Collecting and Using Your Personal Data

2.1. Types of Data Collected

Personal Data

While using Our Services, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information includes:

  • Username
  • Email address
  • First name and last name
  • Your language
  • Your country
  • Financial and billing information, such as billing name and address 
  • Usage Data

As part of Your account, You may choose to provide us with additional data, such as:

  • Your photo
  • Social media profiles
  • Industry
  • Company name
  • Phone number

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, browser locale, the pages of our Service that You visit, the time and date of Your visit, Your timezone, Your geographic location, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Services by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, the IP address and locale of Your mobile device, Your operating system, the type of browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service.

Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and to collect and retain certain related information. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit NextGIS, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

We use the following Cookies categories for the purposes set out below:

  • Necessary / Essential Cookies
    Purpose: These Cookies are essential to provide You with services available through the Service and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Functionality Cookies
    Purpose: These Cookies allow us to remember choices You make when You use the Service, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Service.
  • Tracking and Performance Cookies
    Purpose: These Cookies are used to track information about traffic to the Service and how users use the Service. The information gathered via these Cookies may directly or indirectly identify You as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device You use to access the Service. We may also use these Cookies to test new pages, features or new functionality of the Service to see how our users react to them.

You may opt out of this tracking at any time by activating the “Do Not Track” setting in your browser.

  • Advertising Cookies
    Purpose: These Cookies are used to serve You with advertisements that may be relevant to You and Your interests.

Embedded content from other websites

Services may include embedded content (e.g. videos, charts, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about You, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

2.2. Use of Your Personal Data

NextGIS may use Personal Data for the following purposes:

  • To provide and maintain our Services, including to control the usage of our Service.
  • To manage Your account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Services that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the contract for Services.
  • To contact You: To contact You by email, phone, messengers or other forms of electronic communication, regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other NextGIS products which we offer that are similar to those that you have already purchased or enquired about, unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Services` Providers to maintain the Services, to monitor and analyze the use of the Services, for payment processing, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of NextGIS assets, financing, or acquisition of all or a portion of Our business to another company.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

2.3. Retention of Your Personal Data

NextGIS will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

NextGIS will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

2.4. Transfer of Your Personal Data

Your information, including Personal Data, is processed at NextGIS operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

NextGIS will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

2.5. Disclosure of Your Personal Data

Business Transactions

If NextGIS is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, NextGIS may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

NextGIS may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of NextGIS
  • Prevent or investigate possible wrongdoing in connection with the Services
  • Protect the personal safety of Users of the Services or the public
  • Protect against legal liability

2.6. Security of Your Personal Data

The security of Your Personal Data is important to Us, but it is important to remember about no method of transmission over the Internet, or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect Your Personal Data, but We cannot guarantee its absolute security.

2.7. Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors may collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Email Marketing

We may use third-party Service providers to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

Payments

We may provide paid products and/or services within the Services. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. 

Use of Services

We may use third-party products to maintain the Services and improve your user experience, for example, to facilitate our communication with the user (and among themselves) regarding the operation of the Services.

Data storage

We may use services of third-party hosting and cloud storage providers to store and process Your Personal Data and the information you upload to the Services. 

3. GDPR

3.1. Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which NextGIS is subject.
  • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
  • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in NextGIS.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by NextGIS.

3.2. Your Rights under GDPR

NextGIS undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
  • Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
  • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
  • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
  • Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
  • Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to the Services.

3.3. Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition either by yourself or by contacting Us. If You make a request, We will try our best to respond to You as soon as possible.

3.4. Children’s Personal Data

We do not knowingly collect personal information from anyone under the age of 16. If You are under 16, please do not attempt to fill out Our forms or send any personal information about yourself to Us. If We learn that We have collected personal information from a child under age 16, We will delete that information promptly.

3.5. Sensitive Personal Data

We do not collect any sensitive personal data, such as racial origins, political opinions, health or biometric data.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us: